TX-1623200 Our Mission is to be recognized as a cornerstone in our community for ultimate service despite the magnitude of the need; while giving people the confidence and security to depend on us for all of their insurance and financial needs today in preparation for tomorrow’s goals.
I had the pleasure of working with Julie, and I couldn’t be more satisfied with the experience. She took the time to understand my needs, answered all my questions patiently, and explained everything in clear, simple terms. What really stood out was her attention to detail and commitment to finding the most cost-effective options without sacrificing coverage.
SS
Stanley Seale
May 19, 2025
5.0
Makenzie was amazing! 🤩 she took care of my needs understood what I was looking for and was very understanding! A real pleasure to work with her!
TM
Tonya McNair
May 13, 2025
5.0
I Worked with MacKenzie, she is absolutely the most professional, efficient and kindest agent I have ever worked with!
Ask for her, you will love working with her!
DP
Debora Pizzolo
Mar 6, 2025
5.0
Great and timely service. Mackenzie provides outstanding and timely service, ask for her if you’re looking for new insurance, she will work on getting you the best rate.
SO
Staci Olney
Feb 27, 2025
5.0
MacKenzie and Jeff were incredibly thorough and patient in assisting my husband and I with an insurance quote! Thank you for lowering our insurance and offering top notch customer service!
Frequently Asked Questions About Jeff Gilbert - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.