Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
The mission of the Jeff Burtis State Farm Insurance office in Peoria is to provide our customers with a high level of customer service and great value on auto insurance, home insurance, business insurance, life insurance, and more.
Location
Jeff Burtis - State Farm Insurance Agent
3109 E Atlanta, Springfield, IL
62702, United States
Hours
Reviews
4.8
176 reviews
5 stars
159
4 stars
11
3 stars1
2 stars2
1 star
3
- CHCam HaneyOct 9, 20255.0Ms. Caryna was very friendly & helpful with assisting me. 5 stars
- TBTina BrickeySep 18, 20255.0I called the office today, and spoke with Misty about my homeowners policy. She was very helpful and friendly. We did a quick policy review, Misty was able to save me money on my insurance. Which made me very happy. Great Experience and exceptional customer service.
- DSDavid ShepherdSep 17, 20255.0Cary did a magnificent job fixing a problem that was not of her making. She kept me updated on all measures being taken on my behalf and provided assurances that they wouldn't be repeated. I was very pleased with the final outcome.
- CRchassidy rolfesSep 9, 20255.0Dax, was very helpful on the phone and made sure I had the best rates. Thank you Chassidy Rolfes
- TMTamra MatthewsJul 31, 20255.0Dealing with an accident claim has be frustrating, but my experience with Jeff Burtis' office has been exceptional. I recently called to get clarification on some policy details, and Misty was so kind and helpful. Her calm and caring demeanor really helped ease my frustration. She went the extra mile by personally contacting my adjuster to clear up some confusion, which I truly appreciated. It's reassuring to know that I have a team like this supporting me. I'm very grateful for the professionalism, care, and excellent service provided. Thank you, Misty, and the entire Jeff Burtis team, for making a tough situation so much easier.
Frequently Asked Questions About Jeff Burtis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.