JCPenney

4.1
1791 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Tacoma, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4502 S Steele, Tacoma, WA
98409, United States

Hours

Reviews

4.1
1,791 reviews
5 stars
900
4 stars
463
3 stars
242
2 stars
81
1 star
105
  • CA
    Caleb Aguilar
    Oct 14, 2025
    5.0
    We went to that store as a family. Very neat store to go to for suits and more. We even got a bonus 50% discount that they accepted before it expires which was awesome as well. Thank you guys.
  • KK
    Kikireads
    Oct 10, 2025
    1.0
    They want women to suffer. The directory says the bathrooms are upstairs and the women’s j’s most definitely not. It’s downstairs with no sign tucked away in a corner. Put up a damn sign.
  • TH
    Tim Harrison
    Aug 21, 2025
    2.0
    This is purely for the Men’s Big & Tall. There were no pants over 34 length, and even the 34’s were incredibly hard to find. There were a lot of 29,30, 32 length. I’m 6’ 6”. In what world is 32”, much less 29”, considered tall? Unless they have a torso like a praying mantis… To be fair, every store was like this. So this is really a 2 star rating for the Tacoma mall and surrounding area. The extra star was because they had a decent selection of shirts. I just wasn’t shopping for one.
  • MC
    Melissa Carter
    Aug 20, 2025
    3.0
    The employees are kind and helpful, but I don’t understand why I keep being asked for my name while shopping. It’s happened on multiple visits now, and it feels unnecessary to share personal info when I’m only trying to browse and shop.
  • TR
    Tayzha Roush
    Aug 1, 2025
    5.0
    Connie and Lana were great and helped me with a return and putting an item on hold! Thank you