Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Austin, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I found the knife sharpener I was looking for. The cashier, Marikina, was very polite and helpful.
AA
Alamuddin Akhtari
Oct 13, 2025
1.0
Poor customer service very disrespectful
PB
Pradip Bandy
Oct 9, 2025
1.0
Placed an order online. They said they were processing and then cancelled it without valid reason.
KM
Kelle M
Oct 5, 2025
3.0
Great selectionh of clothes!!! However, the women's dessing room was dirty, full of clothes and no locks on the doors. It was a little hot. Customer in front of me made the same comment. These things didn't make for a pleasant shopping experience. Furthermore, as I was leaving there was discussion of staff just missing a shoplifter. Nice location, but likely understaffed. I hope things are resolved the next time I visit.
JH
Joe Hall
Oct 2, 2025
5.0
They were very helpful at this JCPenney. I had to try to find some shorts that fit me but because they were on clearance they were all out of my size so I had to get my money back but they gave it back no problem. They were very helpful. Very nice people at this store. I truly enjoy JCPenney