JCPenney

4.1
1119 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Richmond, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4541 S Laburnum Ave, Richmond, VA
23231, United States

Hours

Reviews

4.1
1,119 reviews
5 stars
593
4 stars
280
3 stars
130
2 stars
52
1 star
64
  • CS
    Christa Soulia
    Aug 31, 2025
    1.0
    Corporate needs to check out this location. 20mins in line and still haven't gotten to the register.
  • CM
    Charlene Martin
    Aug 21, 2025
    3.0
    Went in to look at Watches ⌚. Need a new one, but has to be Waterproof. When I come home from work hands and arms need to be scrubbed, Watch ⌚ included. They had some nice watches but I am not sure I want to wear them for they daily beating I would give it working.
  • JB
    Jim Beckner
    Jul 29, 2025
    4.0
    Great store with a good selection of merchandise. Very reasonable prices with good sales. Would have given a five star but no sales clerks to be found anywhere.
  • RF
    Ray Filasky
    Jul 27, 2025
    5.0
    Helpful staff and we'll merchandised.
  • MT
    Mattie Thornton
    Jul 13, 2025
    5.0
    My brother and I went shopping for a new cologne and perfume and didn’t have anything particular in mind. Takiera L. was very nice and extremely helpful in picking out the scents we liked and spraying the samples and even offered coffee grounds to cleanse our pallets after every spray.