Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Richmond, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,123 reviews
5 stars
594
4 stars
282
3 stars
131
2 stars
52
1 star
64
- APAmy PoythressOct 13, 20255.0Iyanna, manager at store #1140 in Richmond, VA, gave exceptional service on 2 recent visits to the store (10/10/25 & 10/11/25). She was very professional and courteous, assisted me with a return and an in-store re-purchase for correct size. Her level of customer service is five stars - I will return to the store for in-store purchases just because of how great she was!
- CSChrista SouliaAug 31, 20251.0Corporate needs to check out this location. 20mins in line and still haven't gotten to the register.
- CMCharlene MartinAug 21, 20253.0Went in to look at Watches ⌚. Need a new one, but has to be Waterproof. When I come home from work hands and arms need to be scrubbed, Watch ⌚ included. They had some nice watches but I am not sure I want to wear them for they daily beating I would give it working.
- JBJim BecknerJul 29, 20254.0Great store with a good selection of merchandise. Very reasonable prices with good sales. Would have given a five star but no sales clerks to be found anywhere.
- RFRay FilaskyJul 27, 20255.0Helpful staff and we'll merchandised.