Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Richmond, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Corporate needs to check out this location. 20mins in line and still haven't gotten to the register.
CM
Charlene Martin
Aug 21, 2025
3.0
Went in to look at Watches ⌚. Need a new one, but has to be Waterproof. When I come home from work hands and arms need to be scrubbed, Watch ⌚ included. They had some nice watches but I am not sure I want to wear them for they daily beating I would give it working.
JB
Jim Beckner
Jul 29, 2025
4.0
Great store with a good selection of merchandise. Very reasonable prices with good sales. Would have given a five star but no sales clerks to be found anywhere.
RF
Ray Filasky
Jul 27, 2025
5.0
Helpful staff and we'll merchandised.
MT
Mattie Thornton
Jul 13, 2025
5.0
My brother and I went shopping for a new cologne and perfume and didn’t have anything particular in mind. Takiera L. was very nice and extremely helpful in picking out the scents we liked and spraying the samples and even offered coffee grounds to cleanse our pallets after every spray.