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JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Norman, OK location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I want to leave a positive message for thesales associate Maraquesah at the Beauty/salon at JC Penney, Norman, OK. I had a tough time finding any associate who would check me out. Customer service line was v long. Maraquesah went out of her way to help. When there were price markdwon issues, she took me to the right person to sort this out. It made the shopping experience much better, as I was frustrated with no associates available.
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Linda Ballard
Oct 14, 2025
1.0
I have been a customer of Penney's for many years but my recent shopping experience was horrible at this location. No assistance was offered and only one fitting room available that was so nasty I was afaid to touch anything. It truthfully looked as if it had not been cleaned or swept for months!
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Paulette Grimes
Oct 1, 2025
1.0
How great is it to get a cancellation 20 minutes before your appointment and you have a very important event tomorrow. Professionalism, no customer service ??????
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Sherri Hiscock
Sep 11, 2025
1.0
Billy, the cashier, acts like you’re the biggest inconvenience if you try to return something and like you’re stupid for buying it in the first place.
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Brent Fittler
Sep 1, 2025
4.0
The prices were great! We bought clothes, got Sonic watches, and the employees were very nice! Still, one drawback is it's very far away, but still it's very good and worth going to!