JCPenney

4.3
1134 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Austin, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
9500 S Ih-35, Austin, TX
78748, United States

Hours

Reviews

4.3
1,134 reviews
5 stars
667
4 stars
276
3 stars
99
2 stars
43
1 star
49
  • SU
    space unicorns
    Oct 23, 2025
    1.0
    When I tried to call, every single department I tried to call was unavailable or not an active number.
  • SS
    Shareese Shumpert
    Oct 10, 2025
    5.0
    Purposely overcharged me. Never going back Update: Store manager was extremely kind and understanding of my situation. He educated the stylist on that fact she was wrong and helped make it right for me. I got my money back where she intentionally overcharged me when she wasn’t even good at what she did. Be careful because she tried to sneak and tell the cashier to charge me while she put me under a dryer. She should be fired for that. Thank god for a kind store manager!
  • AG
    Adriana G
    Oct 5, 2025
    5.0
    🫶
  • NN
    N G (NRG)
    Sep 20, 2025
    4.0
    Wonderful customer service! Very helpful!
  • AO
    Anabel Oropesa
    Sep 12, 2025
    5.0
    Limpieza y me encantaron las rebajas