JCPenney

4.3
1594 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Merrillville, IN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1890 Southlake Mall, Merrillville, IN
46410, United States

Hours

Reviews

4.3
1,594 reviews
5 stars
880
4 stars
428
3 stars
180
2 stars
51
1 star
55
  • BW
    Billy Wood
    Sep 13, 2025
    5.0
    Very organized and neat arrangement, also had the pleasure of seeking help from an associate to get my dress shirt measurements. Her name was Shirley, and as I continued to shop I witnessed her be a blessing to another family who was shopping by giving a young boy an activity set to keep him busy while his parents did their shopping! Definitely glad this place is still doing well and also found all the components of my outfit Inwas seeking!
  • DW
    Debra Winston
    Sep 5, 2025
    5.0
    One of my favorite stores in the mall. I had to return a blouse I ordered in a medium it was so small I think it was for a doll?
  • GG
    Gail
    Aug 21, 2025
    5.0
    Nada in jewelry is fantastic!! She is so knowledgeable and has such an upbeat personality!!!
  • RP
    Rick Parker
    Aug 15, 2025
    5.0
    Picked up an online order
  • AL
    Alan Laatz
    Aug 9, 2025
    2.0
    Somewhat unkempt. Very hot in there. No air conditioning on a very humid day. We left without purchasing nothing. Uncomfortable to walk around.