JCPenney

4.0
1284 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Springfield, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
6699 Springfield Mall, Springfield, VA
22150, United States

Hours

Reviews

4.0
1,284 reviews
5 stars
631
4 stars
333
3 stars
157
2 stars
56
1 star
107
  • LL
    Lola Love
    4 days ago
    1.0
    NO ONE EVER ANSWERS THE PHONE!!
  • SV
    Seidy Vasquez
    5 days ago
    5.0
    Kabir from the #jcpenny jewelry department was very helpful and the service was really nice.
  • NC
    Nathan Colaciello
    Oct 26, 2025
    5.0
    Kabir in the jewelry department had phenomenal customer service. He was also very funny.
  • AP
    Alan Prince
    Oct 23, 2025
    1.0
    I tried returning a shirt, never wore it, tags still attached, and had the receipt. The employee at the return desk accused me of wearing the shirt and refused to process my return. Rude and unprofessional. Her name was Milagros.
  • KL
    Keith Lindsay
    Oct 20, 2025
    5.0
    I was able to obtain what I needed and more