JCPenney

Reviews

• CB

  Cole Banks

  Oct 14, 2025
  1.0
  I submitted my wife's wedding ring to this store for a warranty claim on an expensive lifetime warranty that we paid for in store. The associate said the repair should take 3 weeks. It has been over a month now and we cannot get anyone at the jewelery department to give us any update whatsoever. Never buying jewelery from them again, which sucks because we have spent thousands with JCpenney.
• LS

  Linda Sizemore

  Oct 5, 2025
  5.0
  Great store as always, but it doesn’t open until 11am.
• GL

  Gary Lunsford

  Sep 13, 2025
  5.0
  Helpful employees answered all my questions.
• FS

  Fatima Rubab Hamdani Syeda

  Aug 25, 2025
  5.0
  There are good things
• LE

  Lizel Engelke

  Aug 10, 2025
  1.0
  Would not recommend the photo studio at all. Bought a Groupon - value over $210 for family photo shoot. Arrived on time for our booking, had to wait 30 minutes as there was only one staff member- Antionette, and she was busy with another family. We were told we only have 15 minutes for this photo shoot, which is crazy! If we needed more time it would be $25 extra for every 15 min. Everything was so rushed. My husband had to leave shortly after to get back to work…Then we were told that we had to pay another almost $200 which included 40% off, for digital prints. There were only 20 digital prints at most, some photos had big gap on one side, some photos we would not be able to use as my blouse was open at the buttons and I was not told. We were told to pay and wait an hour for digital prints.. we are still waiting. Called the store after twice and emailed- no response. This whole experience was a disaster and waste of time and ‘daylight robbery’ - Do not waste your money at this photo studio.