Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Washington, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
552 reviews
5 stars
289
4 stars
159
3 stars
69
2 stars
21
1 star
14
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the helpful and friendly staff, highlighting specific employees who provided excellent assistance.
Product Selection
While some customers appreciated the variety of items available, others expressed disappointment in the limited selection, particularly in women's petite and plus sizes.
Store Cleanliness
The store was frequently noted as clean and well-organized, contributing to a pleasant shopping experience.
Pricing and Sales
Customers enjoyed the sales and discounts offered, although some felt that prices were higher compared to competitors.
Big and Tall Section
Feedback was mixed regarding the Big and Tall section, with some customers finding it inadequate and others appreciating its existence.
- RFRobert FieldOct 12, 20255.0Having a big and tall section was a life saver. Very hard to find good clothes for myself. I am glad it was here!
- WMWilliam MoonOct 12, 20255.0Nice to have this now that the malls are disappearing
- RCRebecca CollinsOct 10, 20255.0Alway a great place to shop cute upto date on everything
- NCNikki COct 7, 20254.0Nice quiet atmosphere. Found what we were looking for. Nice staff.
- MBMickey BuxtonJul 14, 20253.0Need petite clothes for women. No pants for women only midrise. Very few clothes in department at all.