Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Modesto, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,767 reviews
5 stars
972
4 stars
421
3 stars
181
2 stars
77
1 star
116
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude interactions and long wait times.
Store Cleanliness
The store is generally noted for being clean and well-organized, with some customers appreciating the neatness compared to other locations.
Pricing and Sales
Customers appreciate the variety of sales and discounts available, although some find prices to be high for certain items.
Checkout Experience
Many reviews mention long lines and insufficient cashiers, leading to frustration during the checkout process.
Product Selection
The store offers a good selection of clothing and household items, with specific praise for men's clothing and sales.
- TNTim NiblettOct 26, 20251.0Customer service is terrible. The lady at the register was really rude; If you have a return do it upstairs. We waited forever in a line on the first floor only to find out they don’t do returns or exchanges there. A sign or info would be nice instead of wasting customers time.
- CSChris SarinaOct 17, 20254.0Nice store a lot of good men's clothes
- WWWilson WardOct 9, 20255.0Convenient hours for shopping.
- ESErik SalinskyOct 7, 20253.0The place was well organized, more clean when compared to others places I've been to. I'd recommend this specific location. My boy got a few things he wanted from the place.
- SSSabNSacOct 4, 20255.0Had a very good sale going on. Plus I gotta to use coupons. Awesome 👍🏼