Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cape Girardeau, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
938 reviews
5 stars
507
4 stars
230
3 stars
114
2 stars
40
1 star
47
What are people saying?
AI-generated from customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being unhelpful or rude.
Pricing
Customers noted that prices can be high, although many appreciated the sales and clearance deals available.
Store Condition
The store is generally clean and well-stocked, but some customers found it messy and poorly organized during busy times.
Product Selection
While many found a good variety of items, some customers expressed disappointment in the selection, particularly in specific departments.
Curbside Pickup Issues
Several customers reported confusion and delays with curbside pickup, indicating a need for better organization in this area.
- RKRobert KeeseeSep 29, 20255.0Customer service in men's shoe's phenomenal, wasn't expecting anyone to actually give me one on one service, finding some men's dress shoes. The last time I visited this JC Penney was back in the mid 80s, so it's been awhile. However, my purchase today was much cheaper than Kohls, so I'd assume I'll be a future repeat Customer.
- TSTerrie SSep 20, 20251.0Worst haircut I have ever gotten. I will never go there again!!
- PLPsb1962 LindseyFeb 10, 20215.0Great place to buy shoes and fashion
- TSTony StephensJan 9, 20205.0Great selection of clothes decent sale prices