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JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Knoxville, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I don't usually shop at JC Penney's but needed a hat to cover staples in head after a fall. My wife said go to JCP, so I did. I could'nt be happier as I found what I was looking for and the customer service was wonderful. Hat's off to the wonderful help.
RS
Ronnie Sharp
Oct 1, 2025
2.0
Too high of a price
AA
Alice
Sep 14, 2025
2.0
My mother and I went in, we didn't know where the return area was so we asked Euretta where we do returns and she just pointed. We didn't know what she meant, so we asked again and she sighed heavily and said in the back. Then later on when we needed to check out, she was the closest one to us so we waited in line, mind you we were the only ones in line, and we had to wait because she was busy having a conversation with someone that was trying to walk away from her because he saw us waiting. The whole interaction with her was very standoffish and we did not feel welcomed at all. I was going to use my credit card but she never asked and I just wanted to hurry up and leave.
KD
KIMBERLY DYER
Sep 8, 2025
5.0
I find some really good deals at JC Penny.The quality of their products is excellent.