Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cedar Rapids, IA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Customers appreciate the frequent sales and clearance options available in the store.
Customer Service
Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are criticized for being rude or unhelpful.
Store Condition
The store is generally reported as clean and well-organized, although some customers noted issues with inventory levels and product availability.
Parking and Accessibility
The parking situation is often mentioned negatively, with customers finding it inconvenient.
Product Selection
While many customers find good deals, some express disappointment in the limited selection of items, particularly for specific sizes or categories.
JH
Jyssica Harris
Oct 22, 2025
4.0
this is a great location to shop and always have sale or clearance options.
the parking lot isnt great
KK
KK
Sep 23, 2025
5.0
They have alot to offer in this store with always having really good sales!
CA
C A
Sep 8, 2025
5.0
Appreciated the store for having an excellent expert in the homes department Janet was an ambassador for this JCP she knows a lot of the blinds 👍
WE
William Easley
Aug 29, 2025
5.0
I needed 2 pairs of pants for my mother's visitation and funeral on a budget and in a sorry amount of time and the staff assisted me so effectively I was in and out in under 20 mins and that even helped me wave an additional 25%