JCPenney

4.1
1702 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Schaumburg, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3 Woodfield Mall, Schaumburg, IL
60173, United States

Hours

Reviews

4.1
1,702 reviews
5 stars
829
4 stars
475
3 stars
220
2 stars
69
1 star
109
  • DS
    David Sarinana
    Oct 24, 2025
    5.0
    Great spot for great deals. Shoutout to Hassan for being so patient with us at checkout!
  • LL
    L
    Oct 18, 2025
    2.0
    Not a single employee walking around to help customers. But they did have a wide selection. Also the sizes on hangers didn't match the size of clothes so you had to check tags the entire time.
  • PB
    Paulina Bugaj
    Oct 17, 2025
    5.0
    Love it. Great petite selection.
  • KS
    Kathleen Schalk
    Oct 13, 2025
    5.0
    The sales clerk was checking someone out, but interrupted herself to tell me where the the t-shirts were. A few minutes later I was still trying to find them. She came way down to the other end of the department to ask if I had, and then walked me right to them. She went way out of her way and I appreciated that. The t-shirts I was after come in many different and beautiful. colors, and they had almost all of them there. I'll just have to get a couple more white online, because they were low on size medium in white. When I was checking them out, the same lady helped me through 2 or 3 difficult processes, really going above and beyond! Then, as I was leaving the store, I started looking through a rack at the other end of the department, and found several things to try on. When I went back to check these out, the second saleslady was just as pleasant and helpful. The three of us ended up chatting and basically laughing our heads off! This was in the missy sportswear or casual department, what nice people! The prices were great, the store was clean, and the quality of these t-shirts and the other two items I found was very good, which was surprising considering the prices!
  • EH
    Elena Hall
    Oct 7, 2025
    1.0
    I've been buying my work clothes from JCP for many years. I really like the Liz Claiborne pieces. However, this location has terrible options to choose from. I couldn't find slacks or nice professional tops. What's with the abundance of dresses? I felt like i was at Dress Barn. Next time I will go back to Niles, they get it.