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JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Eugene, OR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Had a exceptional shoping experiance at the Eugne JC Penney store today. I was looking for men's dress slacks and Ray, a store associate, came up and asked if I needed help. She was very friendly and went the extra mile to help me find just the right slacks. Thank you Ray!
MM
Mood
Oct 6, 2025
5.0
E2 was very helpful!
EK
Evan king
Oct 2, 2025
3.0
Left more for desire for the selection of clothes and shoes for men. Plus can never find my sizes.
AK
A K
Sep 14, 2025
1.0
Worst customer experience in 7.5 years at any store. Moved back to the area and was my 2nd trip in. 1st wasn't horrible but this time zero communication, no response when asking questions to floor employees, and checkout lacked almost the entire what we call in customer service "the perfect transaction." 30 years of successful customer service experience tells me this store needs a major change to stay in the game.
LB
Linda Bowman
Aug 27, 2025
5.0
I'm a big fan of JCPenney. The store clerks are always helpful and cheery. I can always find a deal on both men's and women's clothing and shoes. Opened a charge account, at the clerk's recommendation, and saved another $70. Thank you JCPENNEY!