Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our League City, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,014 reviews
5 stars
601
4 stars
245
3 stars
96
2 stars
27
1 star
45
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some noted a lack of staff during busy times.
Product Selection
The store is well-stocked with a variety of clothing and other merchandise, but some customers found the selection limited for specific sizes.
Pricing and Sales
Customers frequently mentioned great deals and discounts, making it a popular shopping destination for bargains.
Store Environment
While the store is generally clean and organized, several reviews mentioned discomfort due to heat and noise levels.
Checkout Experience
Some customers experienced slow checkout processes and issues with returns, indicating a need for improvement in efficiency.
- JDJai Dub4 days ago3.0This JC Penney is a hit or miss, and recently it is a miss. I wanted to cancel an online order, so I didn't pick it up by the date specified. It still said ready for pickup after that date. I called customer service a week later and after asking me to hold, then coming back to the phone calling me sir (I'm a woman who sounds like a woman) I was told they would cancel it and return it to my form of payment. It didn't happen, so I chatted with customer service who couldn't do anything because it was a ship to store order. I called the store again and the phone rang and rang for customer service. I'm going to have to go up there to cancel an order that they were supposed to cancel twice already. Crazy
- DRDr Dinesh RajPurohitOct 9, 20254.0It was good went to get Seiko watch they don't sell anymore
- LHLarry HiwillerSep 22, 20255.0The prices are outstanding at this location. Of course there was very little customer service but I will sacrifice that for good pricing. Thebsuits for men and boys were outstanding!
- MMmaryjane monaghanAug 20, 20255.0Great deals, great staff, great beauty department!
- T6TERMINATOR 6.6Aug 16, 20255.0I like to shop here because it’s close to my house and I always find everything that I need