Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pearland, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
The availability of a dedicated "Big and Tall" section, offering diverse styles of jeans and shirts, is a positive attribute.
SS
S
Sep 17, 2025
1.0
No curbside pickup but did not update online/on notifications
DC
Demeatrice Crawford
Sep 6, 2025
5.0
Love the jewelry!
VP
vivian pitre
Aug 28, 2025
2.0
Customer service is horrible call was put on hold for thirty minutes . No one came to phone c . I called back and was placed. On hold no one ever came to the phone
CP
Carthenia Patterson
Aug 2, 2025
1.0
JCPenny in Pearland located at 2500 Smith Ranch road customer service is absolutely ridiculous!! I placed an on line order and drove up for curbside just to realize after waiting for 15 min and no one came out, there’s no curbside order available. There’s a handwritten sign that barely visible due to it being severely damaged and unreadable. Then as I walked in to pickup my order, there were on 2 people in line and unfortunately only 1 register was operating and I had to stand in that line for an additional 20 min. In addition, only a few of the registers up front are operating while the others also require repair. Having customers wait an extended period of time due to malfunctioning equipment is utterly absurd.