JCPenney

4.1
1203 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pearland, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2500 Smith Ranch Rd, Pearland, TX
77584, United States

Hours

Reviews

4.1
1,203 reviews
5 stars
656
4 stars
297
3 stars
109
2 stars
47
1 star
94
  • LP
    Lorenzo Padilla
    Oct 13, 2025
    5.0
    The availability of a dedicated "Big and Tall" section, offering diverse styles of jeans and shirts, is a positive attribute.
  • SS
    S
    Sep 17, 2025
    1.0
    No curbside pickup but did not update online/on notifications
  • DC
    Demeatrice Crawford
    Sep 6, 2025
    5.0
    Love the jewelry!
  • VP
    vivian pitre
    Aug 28, 2025
    2.0
    Customer service is horrible call was put on hold for thirty minutes . No one came to phone c . I called back and was placed. On hold no one ever came to the phone
  • CP
    Carthenia Patterson
    Aug 2, 2025
    1.0
    JCPenny in Pearland located at 2500 Smith Ranch road customer service is absolutely ridiculous!! I placed an on line order and drove up for curbside just to realize after waiting for 15 min and no one came out, there’s no curbside order available. There’s a handwritten sign that barely visible due to it being severely damaged and unreadable. Then as I walked in to pickup my order, there were on 2 people in line and unfortunately only 1 register was operating and I had to stand in that line for an additional 20 min. In addition, only a few of the registers up front are operating while the others also require repair. Having customers wait an extended period of time due to malfunctioning equipment is utterly absurd.