Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Johnson City, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,342 reviews
5 stars
739
4 stars
319
3 stars
156
2 stars
54
1 star
74
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported poor service and unhelpful employees.
Product Selection
Customers appreciated the wide variety of clothing and good sales, although some struggled to find specific items.
Store Condition
The store is generally described as clean and well-organized, but some customers noted disorganization and issues with fitting room privacy.
Pricing
While many customers found good deals and quality products, others felt prices were high compared to competitors.
Overall Experience
Overall, customers have a nostalgic fondness for JCPenney, but there are concerns about service quality and store management.
- MAMelissa AustinOct 19, 20253.0Horrible
- BBBridget Lane (Bri&Adam)Oct 9, 20255.0Love
- SEShannon EngleOct 7, 20255.0Great place to stay the day!
- JJJacob JonesSep 26, 20255.0Went looking for swimsuits and found an awesome selection.
- MMMarvin the MartianSep 17, 20255.0Great store I was working out of town stopped by .. the sales they have are awesome an good quality merchandise will shop again ..