Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our New Braunfels, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
930 reviews
5 stars
506
4 stars
203
3 stars
111
2 stars
45
1 star
65
- CECharles EbbinghausOct 8, 20255.0Brought back lots of memories from childhood. This store is the bomb. All you need from upper end to mid
- AGA Tolentino GuthrieAug 13, 20255.0JCP New Braunfels is nestled in the Creekside mall. Come prepared to the store by downloading the JCP App on your mobile phone - allows you to check prices and get digital coupons! I shop here for petite clothes and cool soccer sport clothes for my son ⚽️👕
- LALeslie AlbertsonJun 13, 20251.0Absolutely the worst customer service, including the managers. They are rude and unprofessional. They will do anything not to assist a customer, or they are just incompetent not sure which. I would drive to North Star Mall or San Marcos before entering Creekside. Revision: looking at other reviews I see others had similar issues. I will be sending a formal letter of complaint. When a cashier is rude to a customer in front of a manager who then says to the customer while you do have an attitude, long story but this was over 2 visits for which they screwed up an order and somehow canceled it when they were just asked to check on the status of it!
- SSSydney StewartJun 7, 20251.0I was in JCPenney today around 4-5pm, I was sitting in the waiting area in a more comfortable chair before the dressing room nursing my 7 month old, when a woman maybe in her late 50s, or early 60s who worked there approached me and asked if I wanted to go nurse my baby in a dressing room that has a bench. I told her I am much more comfortable in this chair, no thanks. Kindly. She then went into the dressing room, came back out and said I made a room for you to go into and to nurse. I said I am good. She then said “they” as in the other JCPenney workers would rather me nurse in the dressing room because kids could walk by. I told her OK and stayed put. She then took a clothing rack and pushed it right beside me blocking me from the entrance of the waiting room. It was very uncalled for. I stayed calm and polite. JC penny- woman are legally allowed to breastfeed in public. I did not just have my boob out. I had my baby over me, and was behind a wall in the waiting room before the dressing room. No one else was around but my 10 year old daughter who witnessed this. I’m very disappointed in this woman. Leave breastfeeding woman ALONE.
- NBNylah BarrattJun 7, 20255.0Brenda was amazing! She took great newborn pictures of my son and even recreated a specific picture I requested beautifully. She was gentle and very sweet! We will definitely be coming back to her for more pictures in the future.