Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Novi, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,285 reviews
5 stars
624
4 stars
357
3 stars
165
2 stars
67
1 star
72
- MMMary Alston-Hendrix, M.EdOct 21, 20251.0On October 18, 2025 my daughter wanted to purchase some jewelry. No one was at either counter so she waited. When Mr. Khan finally came to counter another person had walked up. He asked who was first. My daughter had been there for over 15 minutes, so when he came up she was the only one there. he waited until someone else came to acknowledge her. I have witnessed the same. I took jewelry to another register since service is poor when he is there.
- ALAlyson LeinweberOct 7, 20255.0Don’t sleep on JCPenny! Being an ‘80’s kid, this is where my mom brought me for clothes. Haven’t shopped here much in the last 25 years, but, WOW! They have some nice clothes for my tween boys, and for me! Also nice accessory and small appliance departments, check them out!
- MKMuneeb KhanSep 21, 20255.0Very great customer service. Muhammad Farooq was very helpful when I was looking for a necklace. Would highly recommend him if your looking for good quality men’s jewelery.
- LLLawrenceSep 21, 20255.0Moe was amazing went out of his way to help my son fix the perfect suit from the kids department
- JFJesse FrenchSep 17, 20255.0They have a vast section of clearance clothes.