JCPenney

Reviews

• EA

  Eppy Aguirre

  Oct 12, 2025
  2.0
  Beautiful store, poor customer service, no employees around to assist customers, long waiting line at the front of the store and back. Finally asked for the manager, someone finally showed up minutes later. Asst. Manager "David" showed up, he offered to assist me. I was already upset so just left.
• EE

  Erica Espinoza

  Aug 17, 2025
  4.0
  Need to fix Air Conditioning
• SM

  Sadie Marie

  Aug 5, 2025
  5.0
  Visited on 8/05 and had the best costumer service experience. The manager and associates are extremely helpful and patient. The store is also clean and well organized. I will from.now on travel 30 miles just to shop at this jcpenney
• MC

  MARI C

  Aug 3, 2025
  1.0
  Haven't been in a jcp store in a long long time but had to return some pants, store was hot, front line was really long, not a lot of options on juniors clothing when me and my daughter looked, fitting rooms were all a mess and no workers around and ended up getting cut literally by pulling up the pants I tried on and not even up my legs before I felt a sharp sting and started bleeding where the tag sliced me, my daughter had to go to their beauty section to get a ton of tissue to stop the bleeding and clean up the blood, was so frustrated when we left I dont think we'll be going back
• KN

  Karina G Naranjo

  Aug 3, 2025
  1.0
  The heat inside is unbearable. Not worth the shopping.