JCPenney

4.1
858 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Gretna, LA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
197 Westbank Expy, Gretna, LA
70053, United States

Hours

Reviews

4.1
858 reviews
5 stars
483
4 stars
177
3 stars
101
2 stars
32
1 star
65
  • CC
    Curtis Cunningham
    4 days ago
    1.0
    30OCT25 ~ Wow! Where to start?!? It is no wonder no one goes to some big box stores anymore. I went to J.C. Penney's a little after 2 o'clock today to buy some drapes. I am not that knowledgeable about things about drapes. I needed to talk to someone about drapes who know about drapes. I went upstairs to find the drape department. I walked around the entire second floor and there was not one single person to be seen, no customers, no employees. On my second trip around the 2nd floor, I did find the drape department but still there was not a single person to be seen. Eventually a woman walked out of back room. I asked her if there was someone in the drapes department. She said, "No, she has gone home for the day." I said, "JC Penney's opens at 1100 am, doesn't it?" She acknowledged it does. I asked when the drapes woman would be working tomorrow as I did not want to miss her three-hour workday again. She said that the woman would be at work at 1100 am. I sure hope so...
  • TW
    Thomas Werts
    Oct 25, 2025
    5.0
    I was able to find the jacket I wanted in my size after checking six other stores first. I purchased 2 suits as well because I liked the cut. The staff was very friendly and helpful. I spent less then half of what I planned to pay for these items
  • LS
    Linda Snay
    Aug 22, 2025
    2.0
    Not what it used to be. Not impressed with selections. The store is how so it's not like I'd want to linger and shop.
  • LH
    Lia J Hernandez
    Jul 15, 2025
    5.0
    Makeup