Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Goodyear, AZ location nearby Buckeye and Waddell offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
2,040 reviews
5 stars
1,048
4 stars
460
3 stars
265
2 stars
111
1 star
156
What are people saying?
AI-generated from customer reviews
Customer Service
Mixed experiences with staff; some customers praised friendly and helpful associates, while others reported rude and dismissive behavior.
Product Availability
Customers noted a good selection of items, but some expressed frustration over limited inventory and pricing discrepancies.
Store Environment
The store was generally described as clean and organized, though some customers mentioned issues with clutter and disorganization.
Salon Experience
Mixed reviews for the salon; while some praised specific stylists, others reported poor service and dissatisfaction with hair treatments.
Checkout Experience
Checkout experiences varied, with some customers appreciating quick service while others faced long lines and unhelpful cashiers.
- DHDarla HangerOct 4, 20253.0Clerks are great there's a lot of good selection but it's so fashioned and hard to kind of feel like you're buying brand new stuff. Hard to describe plus finding price worthy stuff for the teenagers was difficult but we did manage to find a couple things finally left and went to another store where we bought a lot more
- SGSavannah GomezOct 2, 20255.0Came here to get a gift for my daughters mile stone birthday. Dora in the jewelry department was a great help.
- BSbernadette saavedraSep 30, 20255.0Love this place
- JTJared TylerSep 27, 20255.0My wife and I had our photos done here with our dogs. Great experience! They were very kind and understanding that it was our dogs first time doing something like this. 10/10 would recommend anyone coming here for portraits!
- LOLuvy OrozcoSep 17, 20251.0I am extremely disappointed! This store canceled my order today, and when I called just a minute later, I was told the item was unavailable. It's hard to believe this happened!