JCPenney

4.1
1186 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Oklahoma City, OK location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1901 NW Expwy, Oklahoma City, OK
73118, United States

Hours

Reviews

4.1
1,186 reviews
5 stars
595
4 stars
314
3 stars
155
2 stars
52
1 star
70
  • LS
    Leisa Shannon
    Sep 11, 2025
    1.0
    Called to inquire about an item was placed on hold for a very long time without anyone ever answering back. I called again multiple times just wanting to check before I enter and could never get anyone to answer the phone again. Once we entered we encountered multiple employees, not one person spoke to us. Went to the fitting rooms and was appalled by the state they’re in. They were completely disgusting - stuff wiped on the walls, wallpaper torn badly and stickers everywhere. Also felt like a heater in the store, no ac whatsoever on a 94 degree day. Won’t be back and won’t recommend to anyone.
  • JD
    J Dam
    Jul 5, 2025
    1.0
    Salon waits 125 bucks for just a wash and blow dry and the store is super expensive
  • RR
    RD
    Jun 16, 2025
    2.0
    For something me reason n it was so hot in here, couldn't stay more then 15 minutes.
  • PP
    PerlitaaXoxo
    May 21, 2025
    1.0
    I have a baby & toddler. They have no shopping carts so I left.
  • DE
    Dominique Evett
    Dec 9, 2018
    5.0
    The clothes are nice. And the shoes are great. Love the lingerie