JCPenney

4.3
2185 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pembroke Pines, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
11725 Pines Blvd, Pembroke Pines, FL
33026, United States

Hours

Reviews

4.3
2,185 reviews
5 stars
1,350
4 stars
491
3 stars
185
2 stars
66
1 star
93

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude or unhelpful.

Store Cleanliness

Many customers noted that the store is clean and well-organized, contributing positively to their shopping experience.

Product Availability

Customers expressed frustration with the lack of available staff for assistance and issues with product availability, particularly during returns.

Pricing and Discounts

The store is frequently praised for its reasonable prices and attractive sales, making it a popular shopping destination.

Photo Services

Experiences with the photo department were largely negative, with customers reporting poor service and unsatisfactory results.
  • BZ
    Bee Z
    2 days ago
    5.0
    lots of clothing
  • FR
    Febe R
    6 days ago
    5.0
    Had excellent sales.
  • TM
    Tricia Morrow
    Nov 7, 2025
    5.0
    Great food 😊
  • JE
    Juan C Espinosa
    Oct 20, 2025
    5.0
    Hope this store never closed
  • KH
    Karen Haynes
    Oct 19, 2025
    5.0
    I went to the hair salon. Excellent service. Thanks Ms. Phillis.