JCPenney

4.2
1423 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Orland Park, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3 Orland Square Dr, Orland Park, IL
60462, United States

Hours

Reviews

4.2
1,423 reviews
5 stars
791
4 stars
327
3 stars
166
2 stars
56
1 star
83
  • KK
    KatrinaWilson
    3 days ago
    5.0
    My family took our very first family photo and the young lady that took our pictures made the experience so memorable and special.
  • MB
    Maria Brown
    Oct 21, 2025
    5.0
    My daughter got her hair done with Monique. She is a wonderful stylist.
  • LB
    Lusy Barrera
    Oct 16, 2025
    5.0
    Jeff over at customer service was AWESOME!!!! He went above and beyond to help me with a return and made it his #1 to help me out with a transaction!!! He was very patient and was very resourceful!!!!
  • WH
    Wylma Harmon
    Oct 14, 2025
    3.0
    I went in there just to see what they had but really they had nothing I I'm paying off my credit card because it's not what I thought it was going to be.
  • SS
    Seven
    Oct 4, 2025
    5.0
    I visited 10/3/25. LAURA WAS AMAZING!! she was very understanding, kind, & social. A week or so before today 2 employees were giving me a hard time with an exchange that I had the receipt to, they were rude and bent the truth in regards to the exchange policy... I picked out clothes to exchange and wasn't able to walk out with my clothes for my daughter. I spoke with the manager Julie and she was kind as well. If it wasn't for these 2 I would've left a bad review. Thank you Laura and Julie 4 yall kindness 💜💜💜