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JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our National City, CA location nearby Harbison Canyon and El Cajon offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Wow, I was just in the store shopping my son. The woman working in the boys department folding clothes acted like she wanted to fight me. She was very strange. I asked her a simple question and she answered in such a hostile manner. I left the store because I didn’t want to be anywhere around her. The weirdest exchange I have ever had at any store. I called to make a complaint and can’t get ahold of anyone. It’s hard to find anyone who works there.
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silvia cardenas
Sep 10, 2025
1.0
I came to pick up my fiancés engagement ring today after work 9/10/25 5:35pm. Whoever helped me out was very rude and demanding. Kept telling me that I can’t pick up with no receipt after I had receive a phone call without informing me that. She then asked me to verify my name and mention that all “Hispanics” have same last name. What does that have to do with anything? RUDE!! Needs to be accountable for the way she treats customers.
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Alejandro Fregoso
Aug 31, 2025
4.0
Bien… los precios cada vez más altos.
ZL
Zuriel Lopez
Aug 6, 2025
3.0
I needed a pair of dressing shoes. I'm not a very big selection, so I went somewhere else
ML
Michael Lo
Jul 16, 2025
4.0
Long wait. Lines are long, not many employees to help. Prices are different online vs in store