Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Trenton, NJ location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,039 reviews
5 stars
516
4 stars
267
3 stars
135
2 stars
43
1 star
78
What are people saying?
AI-generated from customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful and friendly, while others are criticized for being slow and unprofessional.
Store Condition
Many customers noted that the store is disorganized, dirty, and in need of renovation, with complaints about the state of the restrooms.
Product Variety
Customers appreciate the variety of products available, including clothing and household items, but some have difficulty finding specific sizes or items.
Pricing and Deals
The store is recognized for offering good deals and promotions, making it a popular choice for bargain hunters.
Checkout Experience
Long wait times at checkout are a common complaint, with reports of insufficient staffing leading to frustration among customers.
- JMJohn MaccioccaOct 25, 20255.0A true Anchor Store! ..J.C. Penney still Rocks!
- OROtelia Faith RobertsonOct 10, 20255.0Aurora was AMAZING!! Purchased shoes on 10/9 for a upcoming wedding this weekend, and although they were on sale, she directed me to my phone for an additional discount on the website so I saved more! Super pleasant, outgoing, and friendly!! I'm not a huge mall shopper and I haven't been to JCPennys in years, but she will definitely be the reason why I would return and shop again!! Thank you so much Aurora!!! -Faith
- EZEthan ZSep 1, 20255.0A good place for shopping and relaxing.
- DMDilip MikkilineniJul 22, 20254.0I had a wonderful experience at JCPenney. The shopping experience was fantastic, and I was pleased with the quality of the merchandise. I look forward to returning and exploring more of what they have to offer.
- TPTimothy PitonyakJul 16, 20255.0Best place to pick up a great deal! Got a few pieces of clothing for $3 each for their pink tag sale. I always enjoy going in to see what they have for sale.