JCPenney

4.0
767 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pittsburgh, PA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1006 Ross Park Mall Dr, Pittsburgh, PA
15237, United States

Hours

Reviews

4.0
767 reviews
5 stars
373
4 stars
192
3 stars
116
2 stars
35
1 star
51
  • CG
    carole gallo
    Sep 25, 2025
    5.0
    Love this store. Sadly way understaffed. No one to help find items. Hopefully over holidays they will staff better.
  • DS
    Devin Smith
    Jun 3, 2025
    1.0
    Ordered a bed on May 11th through their website. We called last monday to get the order details they said they had it for a week and will reach out. Today I called again and I was informed that we never called before ( I then supplied the open case number and he shut up about that quickly) he then told me to just chat with their site next time, and that he would flag the call to be at the top of the list. I answered clearly that happened last week. Can I have a direct contact number, or a managers contact. He told me he has those and isnt permitted to give them to me. 0/10 possibly the worst possible service yet.
  • CZ
    christine z
    Jan 16, 2024
    5.0
    Sam is amazing! She always does a great job, listens and explains things well!!
  • BW
    Brad Williams
    Jul 21, 2019
    5.0
    Good deals