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JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Roseville, MN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I was returning 2 pairs of Gold Toe socks with a receipt because they don’t stay up. I would have been able to handle not getting my money back better, but the manager on duty was rude, didn’t even face me nor was he polite. He simply stated we don’t take it back if it doesn’t have its packaging and he turned away. Poor customer service. Please treat people with respect and be more professional.
LH
Laurie Handberg
Oct 19, 2025
5.0
Still love JCP. Good quality and selection. Wish there were more stores.
CM
Cathy “MemawMitch” Mitchell
Sep 24, 2025
4.0
Not very organised. Find a shirt you love but not in your size and it was on the wrong rack? Well kiss that goodbye, you'll never find a match. However if you're into clearance and it's September, you'll be in luck, seemed like 1/4 of the women's section was a huge clearance rack.
RW
Raquel Dela Cruz Williams
Sep 24, 2025
5.0
They have great selections and so far we always experience great customer service. One of the staff and cashier her name is HALLY, she’s very helpful and got us a great discounts. She did gave us a great day on our shopping experience yesterday. 😊
SW
sarah westfall
Sep 15, 2025
1.0
Was sent wrong size shirt and wouldn't return. Return policy sucks!