JCPenney

4.2
779 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Algonquin, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
800 S Randall Rd, Algonquin, IL
60102, United States

Hours

Reviews

4.2
779 reviews
5 stars
418
4 stars
206
3 stars
87
2 stars
32
1 star
36
  • LM
    Lynn Mallen
    6 days ago
    5.0
    Clean, great inventory, convenient for pick up orders also.
  • DM
    David Rosales (The Cycle Mechanic)
    Sep 13, 2025
    5.0
    All the employees were friendly and helpful. The store was clean and all the merchandise looked like it was top notch. I'll definitely go back to JCPenney
  • LB
    Lorraine Balun
    Sep 10, 2025
    1.0
    Website states 11:00 am open. Tiny sign on door says open at 10:00. Asked employee why wrong time and was told management leaving it that way to see if people come in earlier. I didn't go earlier because website says not open. Guessing same for others.
  • KK
    kimmo
    Jul 24, 2025
    5.0
    Store was clean the jewelry counter girl said hello. I had an over flow of items strapped to my arms not one store associate offered a cart, my doing none the less I worked retail I would have offered. They may want to keep a handful near the back of the store for situations such as this. The store was fully stocked lots to choose from and the bathing suit selection was plentiful. The best part of my shopping experience here was when the cashier SHACLA JA not sure if the correct spelling helped me with my purchased saved me 25% off and told me to use my credit card for good savings. She has helped me before in the past. She really is a great cashier something I would think JCPenney‘s would want to recognize her for the awesome customer service she provides your customers this is what made my shopping experience great!!! Job well done. Thank you. I will be back.
  • BK
    Brenda Kardys
    Jul 16, 2025
    2.0
    I am sitting here and 10 customers have had to come to the door be told it’s not open yet and leave every other store in this whole mall and the 2 miles on either side are open, but they don’t open till 11. Covid is over and if you wanna stay in business, you have to be available when customers are available and they come to every other store in the mall to shop and you’re not open — I asked to talk to the manager and I’m told she knows