JCPenney

Reviews

• PS

  paulina sanchez

  1 day ago
  5.0
  Veronica did my hair, and she did amazing. I wasn't sure what to get when i initially got there. I had ideas and she worked with me, showed me swatches and ended coming up with a combo i really liked and actually wanted. I've been going to Jcpenney salon for a while and I would highly recommend her specifically! Love my hair now!
• AK

  Anand Meher Vamsidhar Kuppili

  Oct 24, 2025
  5.0
  Always great deals…
• MK

  Marie K

  Sep 14, 2025
  3.0
  Dear JCPenney’s, you have such amazing deals on your website and then when I go to the store, the same deals are not there even though you have the same merchandise. I went to purchase three items and online. It was literally almost $10 less. I went up to pay and asked if they honor the online discounts and the associate said no. I said, no thank you I think I’m going to purchase it online right now and I’ll be back at 3 PM to pick it up. And you wonder why your sales have gone down in the past few years. Revamping a classic store was the first mistake that hasn't ended well for many stores. Every single story I’ve ever been to has honored the website discount if you actually physically have it in the store. There’s no reason why I should have to pay for an online and then come back and pick it up to get the discount. Hopefully you’ll adjust your system in some sort of way because it’s really sad to see a lot of our favorite stores that have been around for generations go downhill like this.
• SA

  Sue Anderson

  Aug 3, 2025
  5.0
  Clean and will stocked as well as good sales
• TE

  Tiffany Esposito

  Jul 22, 2025
  5.0
  I like that they always have sales going on and they send me coupons, this store is also big and they have everything from clothes to home decor💲💲