JCPenney

4.2
1490 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Friendswood, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
100 Baybrook Mall, Friendswood, TX
77546, United States

Hours

Reviews

4.2
1,490 reviews
5 stars
835
4 stars
373
3 stars
150
2 stars
46
1 star
86
  • EG
    Eral Grant
    Oct 10, 2025
    5.0
    The jewelry department service and value was excellent
  • AH
    Anitra Hall
    Sep 28, 2025
    5.0
    Easy to make my return.
  • JA
    Jennifer Anderson
    Sep 8, 2025
    5.0
    Great Labor Day deal
  • SS
    Sandra
    Aug 19, 2025
    5.0
    Great customer service
  • RJ
    Ruth Jimenez
    Aug 11, 2025
    1.0
    I ran into the store for a quick prepaid purchase pick up and had a horrible experience. There were three ladies who were working on the same customer and couldn’t figure out the issue. Then the same three ladies had to help another customer with an issue. I find it hard to believe that it takes three people to help one customer while the line was growing and growing. There’s gotta be a better method for prepaid pick ups than to stand in the same Checkout line. Also, you might want to think about retraining your three salespeople because obviously none of them knew what they were doing