JCPenney

4.2
853 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Waterbury, CT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
525 Union St, Waterbury, CT
06706, United States

Hours

Reviews

4.2
853 reviews
5 stars
458
4 stars
214
3 stars
102
2 stars
31
1 star
48
  • AS
    Angela Sherrill
    Aug 10, 2025
    5.0
    This location was really nice! The makeup area (jcpenny beauty)was clean.. and the girl working today was very nice! She was very helpful and she was not only helping us but another customer with ease! She was very patient and that was very much appreciated! Thank you for being kind
  • TT
    Trinity Torres-Espinet
    Jul 22, 2025
    3.0
    I don't shop here the clothes are too expensive. I wouldn't recommend this store personally, but it is always in good condition . Employees seemed nice when I went there a couple of times.
  • LR
    Lauren Rossi
    Jul 3, 2025
    1.0
    The store is supposed to close at 7pm. I parked my car in front of their store and went to leave the mall with my 4 year old daughter . It was pouring rain. They had the doors closed at 6:30! They would not let me in to walk to my car with my baby. I ha dto walk all around the mall outside with my daughter no umbrella , and all our merchandise we got from the mall is soaked and ruined . They ladies came up to the door and refused to open it. I said “you’re supposed to close at 7, it’s pouring rain” they said it wasn’t their problem and wouldn’t give me a reason why they closed half hour early. I’m never coming here again and those emplloyees should be fired . And all my stuff I purchased is ruined. Some of my shoes got wet, my daughter was. Crying.. so unprofessional! That’s why this mall has all its stores closed. I wil be calling corporate too.
  • DE
    D Elliott
    Apr 27, 2025
    3.0
    Really just stopped by. There was plenty of parking.