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JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Amherst, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I ended up having to work an extra day in Buffalo recently, so I stopped at JCP to buy an outfit. I found a pair of pants, tank, and sweater for $75, which I felt was a good price for a whole ensemble of decent quality. The parking lot is in disrepair, with large, deep potholes all over. It was next to impossible not to hit one. The store itself is good-sized, clean, and well organized. There were many items on sale.
MJ
Mariah Juarez
Sep 11, 2025
1.0
Customer service there is disgusting. The cashier was rude to everyone in line. Even the cashier next to her was terrible. Tired to speak with the manager and she just tried to rush me out.
IN
Irene Notaro
Sep 6, 2025
1.0
Terrible customer service, not enough staff, can't find any associates, when you do they can't be bothered and rude. Clothing is terrible. Waste of time.
SY
steven yeh
Jul 6, 2025
4.0
Good prices and clean stores with lots of choices, and door busters are so discounted.
JH
Joseph Hickson
Jun 28, 2025
5.0
Went in today to get an anniversary gift for my wife. Got excellent help from the lady behind the counter. So glad I went in because I found two fantastic gifts . Thanks for all the help.