JCPenney

4.3
1162 reviews
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Business Details

4190 E Court St, Burton, MI
48509, United States
(810) 275-9178
https://www.jcpenney.com/locations/mi/burton/clothing-stores-burton-mi-2992.html
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About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Burton, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

JCPenney
4190 E Court St, Burton, MI
48509, United States

Hours

Reviews

4.3
1,162 reviews
5 stars
664
4 stars
302
3 stars
108
2 stars
33
1 star
55

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised friendly and helpful associates, others reported rude behavior and poor service during transactions.

Cleanliness

Several reviews highlighted the cleanliness of the store, but there was a serious concern raised about pest issues at one location.

Pricing and Sales

Customers appreciated the good sales and discounts available, although some felt that regular prices were too high.

Product Availability

There were complaints about limited stock and selection in certain departments, particularly men's clothing.

Shopping Experience

Overall, many customers enjoyed their shopping experience, citing a pleasant atmosphere and helpful staff, though some noted issues with long wait times and lack of assistance.
  • DS
    Daisy Sun
    Oct 8, 2025
    2.0
    Clearance was my only hope here. The prices are too high and you always need a coupon like kohls and it's getting old. I asked about a different shoe to an employee and she acted as if I was an inconvenience to her.
  • JE
    jacki ellington
    Oct 5, 2025
    4.0
    They have had some good sales, but they don't carry a lot of their stuff in store. It's very aggravating . But, staff is friendly, willing to help you if you can find someone on the floor
  • JG
    Jennifer Groleau
    Sep 28, 2025
    5.0
    This is my favorite store (Courtland center). Helpful staff, nice clean store with a large variety of things.
  • SR
    Sue Roberts
    Sep 5, 2025
    5.0
    Great customer service
  • MT
    MIA TALAMASCA
    Aug 22, 2025
    5.0
    My favorite store for clothes. Good quality and awesome sales ..
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