JCPenney

Reviews

• CJ

  Carrie James

  Oct 29, 2025
  1.0
  All hope died here. It used to be a nice store now it looks like a thrift store. The few employees they do have look like they have a dark cloud over their heads. Oh and the refund policy is ridiculous and you dont get a receipt. The cashier at the return desk told me to take a picture of the computer screen. I predict this store is going out of business soon.
• ET

  Elijah Thurston

  Oct 9, 2025
  3.0
  We took the entrance from the parking behind JCPenny into the main mall. It's a JCPenny, so all the items you'd expect are here, including some pretty neat holiday decorations. The restrooms were slightly grimy, but not the worst. One issue I had was the aforementioned holiday items. Not the make or anything like that, but the pricing on them. I saw these very cool medium sized nutcrackers in the clearance aisle that said only $7.99(!!!) I was like, wow! That is an amazing price. Turns out, no. That's for the tiny nutcrackers that they were completely out of. If you look much lower on the pricing list in front of them, the large ones were still like 49.99. To me it's a little disingenuous to have a sign saying "$7.99 nutcrackers!" In front of some nutcrackers, and then you have to read the fine print to see that they're still way overpriced.
• LW

  Lauren Williams

  Sep 23, 2025
  5.0
  Went to the photography department for headshots, and it was a great experience. I’ll be back next week to try out the hair salon!
• JS

  Joe Sportello

  Sep 10, 2025
  4.0
  Good selection of products
• MX

  ME Xoxo

  Sep 1, 2025
  5.0
  Great store with a nice selection of merchandise.