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JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Newark, DE location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I am so completely disgusted with this place me and my husband went in there after he worked at 12-hour shift for a big man supposedly security to come up and grab him and chest bump him then ask him if he was drunk while I was shopping and then turned around and followed us through the store I've had a JCPenney's card for 30 years and I come in the store and this is what happens then I call no one answers and then I finally go to a department on the phone for somebody to answer it and when I ask for a manager they hung up in my ear and now refuse to answer the phone again this is a disgrace I am so irate I'm canceling my card I am not doing this with these people anymore everybody's customer service ridiculous
JF
John Zingerella (Floridapets)
Sep 18, 2025
5.0
I was very surprised. JC Penny had a great selection of various clothing needs. The prices were good. The clerk was very patient and helpful. We had looked 5 other places and finally turned here. I have always liked JC Penny, but will remember to turn to them first in the future
NA
N. Attard
Sep 8, 2025
5.0
Great customer service!
Nice organized store.
Prices seem reasonable. We needed towels, it was nice to walk into a well stocked store, and actually see, and touch what we were buying. Soft, cozy towels. Just lovely.