Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rockford, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,029 reviews
5 stars
516
4 stars
258
3 stars
147
2 stars
53
1 star
55
- MNMargaret NicholsonAug 19, 20255.0Pleasant
- JLJ LJul 3, 20253.0Catalog order was finally delivered A week after anticipated delivery date
- MCMari ChavJun 26, 20252.0We travel to Rockford for medical reasons and the last 2 times we've stopped to order custom made curtains, the sales people couldn't help us, the only person qualified was off that day or wouldn't be in until later. I wandered the store trying to find someone to help,I ended up in jewelry where a very huffy lady paged someone and in the end she didn't help us. How do you not train your people in all departments if you only have part time people working? You lost 600.00 for your store, we're going to Iowa to see if the stores are any better,if not it's no wonder you're closing a majority of your stores smh
- FTFrank TruesdaleMay 9, 20255.0Ulysses provided outstanding service. He was so helpful. Told me about a sale. Did not make me feel rushed. Very professional. Store at rockford ill.
- RCRicardo CruzMar 27, 20254.0I feel like JCPenney stepped up on their clothing! Their jeans are top notch! 4/5 rating!