Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Franklin, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
902 reviews
5 stars
454
4 stars
219
3 stars
116
2 stars
45
1 star
68
- JBJamie BrionesOct 7, 20252.0Only thing good was the people
- GPGayle PrillamanSep 16, 20251.0Buyer beware! I recently purchased a mattress from j c Penny and it has been hell to get it delivered by the HUB group. Any business who uses this delivery company does not care one whit about their customers. I am out of town and have tried repeatedly for 5 days to reach a live person about the delivery. Customer service was not able to help. Who knows if I will ever get this merchandise or if it will be left on my doorstep for several days. Unbelievable! Never again.
- EHElizabeth HowellSep 13, 20253.0Prices are getting out of control. There's a reason why online shopping and Amazon are beating retail stores.
- CACpex AAAJul 27, 20255.0Dennis demonstrated professionalism and patience while showcasing the jewelry; I recommend speaking with him.
- LKLawrence KiblerJun 15, 20251.0Here on a Sunday and only one cashier on the first floor with the line of 10 people