Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Kennewick, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I was shopping in jewelry department when I heard a loud and hostile sounding Southern man's voice shouting Ashley! I looked around to find a what looked a man with his hands in his pockets rolling his shoulders shouting at employee "Ashley do you like your job?" The employee seemed to recognize him as a manger. The employee looked openly scare of this large southern man. If this is how a manager treats employees I will definitely tell my friends and family to stay away from this store. I will also be sharing my story on as many platforms as possible.
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Russell Owens
Aug 23, 2025
5.0
Staff are very helpful, prices and selection are really good and enjoy shopping here
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Gaby Lepe
Aug 18, 2025
1.0
Worsted customer service. When you have an issue they just tell you to call the 1800 number because they cant help.