JCPenney

3.8
912 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fairfax, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
11801 Fair Oaks Mall, Fairfax, VA
22033, United States

Hours

Reviews

3.8
912 reviews
5 stars
351
4 stars
266
3 stars
134
2 stars
50
1 star
111
  • QD
    Quang Vinh Do
    Oct 16, 2025
    5.0
    Their salad bar is fresh.
  • BN
    Betty Nedd
    Sep 27, 2025
    5.0
    Love ❤️ love love this place and the salon
  • MM
    Melissa Mendoza
    Sep 7, 2025
    5.0
    I love this store because I went there many times since I was a kid, best costumer service, the clothings and everything are nice!!!!!!!!!
  • SN
    Seifeddine nehdi
    Aug 31, 2025
    1.0
    First and last time shopping from here I bought two T-shirts from here and after I changed my mind and wanted to return them the Tshirts have the tags my bank account shows the transaction day and amount but they refuse to refund me because it doesn’t show on their computer !!!!
  • PM
    Pamela Montgomery
    Aug 26, 2025
    3.0
    We were trying to buy local and stopped by JC Penney’s. My husband had a great experience in the men’s department with a shirt purchase. The sales person was helpful and the advertised sale price was applied at checkout. I chose a pair of Bare trap slip on shoes, but at checkout, the price didn’t match the signage. I took photos of the only signs in that aisle, featured just behind the shoes I chose. The manager said “only shoes with another original price” were on sale. This seemed like false advertising and unreasonable. There was plenty of room for more signage in that aisle. I didn’t purchase and felt my time was wasted. It does not make me want to return to the women’s shoe department.