Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Victor, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,000 reviews
5 stars
536
4 stars
267
3 stars
112
2 stars
38
1 star
47
What are people saying?
AI-generated from customer reviews
Customer Service
Staff were generally friendly and helpful, but there were reports of insufficient staff availability and long wait times at checkout.
Store Organization
Customers expressed frustration with the store layout, particularly regarding the location of fitting rooms and checkout areas, which were often hard to find.
Product Selection
Feedback indicated a declining selection of popular sizes and styles, with some customers feeling prices were too high for the quality offered.
Cleanliness
Several reviews mentioned poor cleanliness in fitting rooms and general store organization, with clothes often found strewn about.
Sales and Promotions
Many customers appreciated the sales and discounts available, noting good deals on various items.
- CCChristopher CarlssonOct 23, 20252.0Ridiculous prices, poor selection and checkout. Is a nightmare with antique computer systems . Staff was friendly and determined to get it done but damn,
- MBMarilyn BoutwellOct 15, 20255.0Friendly atmosphere throughout the store.
- KHkenneth hysonOct 8, 20252.0Compare ur prices
- MCMike CarpenterSep 5, 20255.0Is there always a jewellery sale, that is due to close in a few days?!? Hmmmmm
- GRGisela ReyesJul 20, 20252.0Don't bother with curb side pick up. Waited almost 30 mins. Went inside and waited in line for another 15. I would have come another day but it was the last day to pick up my items.