Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Deptford, NJ location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,304 reviews
5 stars
711
4 stars
312
3 stars
146
2 stars
43
1 star
92
- CRChris Ryan3 days ago5.0Lovely mall
- NNNick Corvino (nvino)Oct 25, 20251.0Bought a gift on September 24th and was told 2-3 weeks for sizing. It has been over a month. Still no phone call. Went to the store, have been given the run around 2 times. Asked for a refund and was told they can't refund the merchandise they lost or don't have. Highly disappointed would not recommend. Was told come back to the store hours later to talk to a manager, didn't even take my contact information or try to help resolve concern. 0 stars. Store 2775 : transaction 4634 : 9/24/25 : 1:41pm.
- PNPrincess NneomaOct 22, 20251.010/22/25. Zero star actually. This will be my last visit ever again at JCPenney Portrait. The only reason I may give a try again is if Brionna S the photographer with a dread and bunch of piercings is laid off. She is a bad representation of JCPenney and will definitely ruin the portrait section is she continues to work there. This is my second experience with her and it’s always horrible. She kept screaming at me and my husband. I don’t think she likes her job because she needs to be mentally checked and given a thorough customer service education. She has no patience for babies and toddlers. She charged us an extra $25, no grace whatsoever. The pictures were not good looking and she messed my baby’s cloth so his picture was ruined.
- BPBrianna PhilippouOct 21, 20251.0Very frustrated.The store left a security tag on my purchased item and the nearest JCPenney to me is over an hour away. Since then, I’ve tried calling the store during business hours on different days, and not once has anyone answered the phone. Because of this, I now have to waste my own time and gas money to drive all the way back just to fix a mistake that should have been caught at checkout especially since the tag should have set off the alarm when I left. No help from JCPENNY customer service either just telling me I need to get in contact with store or return.
- DSDebbie SantiagoSep 28, 20255.0I travel from Egg Harbor Township NJ to Deptford, NJ because they closed the JC Penny near me. Worth the drive!!