JCPenney

3.9
1081 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Madison, WI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
135 E Towne Mall, Madison, WI
53704, United States

Hours

Reviews

3.9
1,081 reviews
5 stars
436
4 stars
296
3 stars
195
2 stars
70
1 star
84
  • LP
    Larry Peterson
    Oct 20, 2025
    5.0
    It's sad all the old companies can't make it anymore!
  • LL
    Laura Lybek
    Oct 7, 2025
    4.0
    Much improved selection of clothing, etc.
  • SY
    Sandeep Reddy Yadama
    Aug 18, 2025
    4.0
    Great for shopping
  • AA
    Anonymous
    Jun 23, 2025
    1.0
    It was close to 90° upstairs and high 70°s on the first floor. They always say that they are getting it fixed, but year after year it is still the same. Horrible lights flashing, I wouldn't be surprised if someone has had a seizures from them. And the women's bathroom hole in the ceiling has been there for years. When I said something to the workers about the heat, flashing lights and the hole in the ceiling, they always say, we put in work orders to get them fixed, we are waiting for corporate to fix them. Most of the workers are friendly and helpful, but the store itself seems to have been neglected. Why are these things still problems year after year?
  • JP
    Jason Paul
    May 17, 2025
    5.0
    The staff is Amazing!! They helped us find a cheap pair of comfortable shoes for my wife (she forgot hers at home). Even 10 minutes to close they were smiling and helpful. Way To Go JC Penney's!!!