JCPenney

4.2
1198 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Springfield, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1201 S Dirksen Pkwy, Springfield, IL
62703, United States

Hours

Reviews

4.2
1,198 reviews
5 stars
684
4 stars
294
3 stars
109
2 stars
46
1 star
65
  • SP
    Steve Phillips
    Oct 26, 2025
    5.0
    Nice products, good employees
  • CP
    Cori Pate
    Oct 13, 2025
    5.0
    BEST JCP that I have ever been to! Soooo many options and brands!
  • NB
    Nancy Betz
    Sep 30, 2025
    1.0
    Saturday afternoon went to purchase items on sale after my hair appointment. Purchased several items 6 5otal . The registry shut down after 45 minutes in line waiting for this it person 🙄 tried to correct the issue. He said my charges would not be finalized. Only hit my bank account as pending. 67. Dollars posted 3 times. He lied . I was not given a discount for this error. My waste of time my bank account had the charges 3 times. Posted to my account
  • SO
    Santita Odom
    Sep 17, 2025
    5.0
    Quality pieces that look nice AND are affordable! Be sure to use the coupons for extra discounts!
  • KC
    Kathy Cantrall
    Sep 4, 2025
    5.0
    Every. Single. Time. Shopped here over 40 years and NEVER disappointed. Clerks are courteous and helpful. Departments are neat and not cluttered. There is a sense of pride in this store from the employees and it shows. Keep it going