JCPenney

Reviews

• JA

  Jane Adams

  Oct 13, 2025
  3.0
  Return 2 sheet set,of dual king ,had order 2 sets ,tried one set was too big,didn't realize until I slept on it,wash it ,took it back to store,would not take it back,it was catalog order,they did take 1 back that I had not use,very disappointed
• AW

  Amber Witt

  Oct 12, 2025
  1.0
  One cashier for the whole store. Waiting in line over 15 minutes. Not returning.
• ZP

  Zepp Publications

  Sep 19, 2025
  1.0
  I recently bought a watch at JC Penney at Haywood Mall in Greenville, SC for $50. In less than two days the interior was completely fogged up (I found out later that it was built so poorly in China that it didn’t have a gasket to keep humidity out). I took it back to Penney for a return two days later and the clerk was rude and said it was my fault (all I did was wear it on my wrist) and was unwilling to give a refund. So it’s unusable and $50 down the toilet. In this day and age when Walmart and most other places refund anything, no questions asked, it’s no wonder that Penneys is struggling. I certainly won’t return since they don’t care about me as a customer.
• JJ

  Jackie

  Sep 4, 2025
  5.0
  This the only place I can find clothes that fit. They have great furniture as well
• KL

  Karla L

  Aug 23, 2025
  5.0
  My daughter and I came into your beauty dept today and needed help getting her some of her first make up. And as one of the ladies helped us color match I was so appreciative of some of the other ladies who also dropped in to compliment my daughter and encourage her. As a tween of color she is still growing confidence and it was a beautiful thing to see so many woman lift up her. THANK YOU BEAUTIFUL KIND ladies who helped encourage her ! The community effect was powerful and touching! and made her day.! And for the tasteful make up help!.