Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Hadley, MA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
431 reviews
5 stars
207
4 stars
135
3 stars
62
2 stars
12
1 star
15
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Product Selection
Feedback indicated a limited inventory and selection in various departments, with some customers expressing disappointment in the availability of items.
Pricing
Customers appreciated the affordable prices and frequent sales, noting good value for clothing and other merchandise.
Store Cleanliness
The store was generally reported as clean and organized, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were also complaints about rude staff and poor customer service in some instances.
- TCTony Camuti4 days ago5.0Went in for a return, the girls that helped me were very fast and with a smile, which you don't see to often!!
- PLPeggy LaraceSep 17, 20255.0Good customer service
- JRJet ReardonJun 14, 20255.0My mother and myself love shopping at JCPenney they have nice stuff and always have good sales Love the clearance racks
- BRBrenda RobertsJun 9, 20255.0They have great hair dressers in the salon
- MMMKCSep 15, 20214.0Stock in men's dept was very low.